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Continuous Improvement Specialist

Date: Aug 13, 2019

Location: Appleton, Wisconsin, USA

Company: Voith Group



About the Voith Group

The Voith Group is a global technology company. With its broad portfolio of systems, products, services and digital applications, the Voith Group sets standards in the markets of energy, oil & gas, paper, raw materials and transport & automotive. Founded in 1867, the company today has more than 19,000 employees, sales of € 4.2 billion and locations in over 60 countries worldwide and is thus one of the largest family-owned companies in Europe.


For the Voith Paper Fabrics, Corp Accounts department, we are looking for:

Continuous Improvement Specialist 
Southeast Region


Position locate in the Southeast Region, working remotely



The Customer Continuous Improvement Specialist is responsible for supporting continuous improvement contracts with key corporate account customers.   This position also drives effectiveness and strategic business plan execution to meet Voith’s financial goals and helping the customer improve and meeting their financial goals within our area of influence. 




  • Drive the execution of the Value Added (VA) sales strategy at target corporate account mills and headquarters.
  • Be the Voith Fabric & Roll Systems (FRS) expert for Continuous Improvement (CI), Total Cost of Ownership (TCO), and VA while maintaining key relationships with corporate customer CI stakeholders. 
  • Executes existing or new CI contracts to align with customers on business targets, tracking methods, and terms and conditions of the agreement.
  • Support optimization of analysis methods, databases, systems used within Voith FRS to maximize CI results.
  • Coordinate with Sales/Service teams to identify customer goals in key mills to grow market share through strategic value add products and services.
  • Work closely with sales and product management to measure results of product evaluations within customer sites and provide a written technical analysis.
  • Be proficient in data collection and statistical analysis using mill systems for collection; Minitab, SIMCA, and/or MS Excel for analysis.
  • Support/Lead problem solving workshops and audits for FRS NA sales as requested by customers including IP Pro Paper audits.



  • At least 5 years of experience account management, project management or leadership experience
  • Bachelor degree in Paper Science, Engineering or equivalent preferred
  • Has strong customer service skills
  • Experience in process engineering preferred
  • Excellent oral and written communication skills, business acumen, organizational development skills, and the interpersonal skills necessary to operate in a team environment
  • Travel: Frequent


Physical Demands

Must be able to physically perform the essential duties of the position which include regular sitting and working with computers, talk and hear, standing, and walking.


* This job description is not all encompassing, however, is intended to be a general description of the responsibilities of this position.

Voith Paper Fabrics is an EEO/AA/VEVRAA compliant Federal Contractor and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or any other classification protected by federal, state, or local law.


Nearest Major Market: Appleton
Nearest Secondary Market: Oshkosh