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Field Claim Engineer

Date: Nov 3, 2020

Location: Shanghai, Shanghai, China

Company: Voith Group



About the Voith Group

The Voith Group is a global technology company. With its broad portfolio of systems, products, services and digital applications, Voith sets standards in the markets of energy, oil & gas, paper, raw materials and transport & automotive. Founded in 1867, the company today has more than 19,000 employees, sales of € 4.3 billion and locations in over 60 countries worldwide  and is thus one of the larger family-owned companies in Europe.


 

For the Voith Turbo, department Engineering CV, we are looking for you as a Field Claim Engineer.  

 

 

Field Claim Engineer 

Field Claim Engineer

 

Responsibilities:

    Technical investigations / root-cause analysis of field-claimed CV components
    Technical interface between Service department & Engineering
    Definition of countermeasures to avoid field claims
    Define and execute field tests
    Technical guide service operations staff for the examination process
    Transfer of know-how from field into product (lessons-learned, product operation data, knowledge about applications)
    Support for improvement of claim process
 

Requirements:

    Mechanical engineer (Bachelor or above) with at least 5 years working experience in automotive
    At least 3 years work experience in technical claim treatment or (field-)testing. 
    Profound knowledge of automotive powertrain, preferred CV.
    English level min. B1 (CEFR) 
    8D reporting
    Ability to read and understand technical drawings
    Ability to develop new test- and examination methods 
    Ability to create professional statistics and analysis reports