Customer Service Intern
Date: Mar 14, 2021
Location: Kunshan, Jiangsu, China
Company: Voith Group
About the Voith Group
The Voith Group is a global technology company. With its broad portfolio of systems, products, services and digital applications, Voith sets standards in the markets of energy, oil & gas, paper, raw materials and transport & automotive. Founded in 1867, the company today has more than 20,000 employees, sales of € 4.2 billion and locations in over 60 countries worldwide and is thus one of the larger family-owned companies in Europe.
For VPRC-KU, we're looking for you as a Customer Service Intern.
Customer Service Intern
Customer Service Intern
1.收到客户询价。
与应用沟通产品推荐设计，计算推荐产品的市场标准价，与工程师沟通产品成本，与销售搜集竞争对手的价格，对比其他客户类似产品的成交价，分析推荐产品的成本以及利润率，发给销售运营经理推荐建议底价。
2.准备报价单
根据客户的需求准备招标投标文件，以及产品的报价单。
3.准备合同
根据客户需求准备合同，对合同商务内容条款，以及技术内容条款进行风险分析，与对应商务部门和技术部门沟通。
4.产品加工全过程的跟踪
产品加工过程中，与客户沟通需求与计划协调产能交货期，提供客户的状态跟踪，付款计划 ，提货发货计划，产品的增值税发票。
5.日常的各类数据分析