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Customer Service Intern

Date: Mar 14, 2021

Location: Kunshan, Jiangsu, China

Company: Voith Group

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About the Voith Group
The Voith Group is a global technology company. With its broad portfolio of systems, products, services and digital applications, Voith sets standards in the markets of energy, oil & gas, paper, raw materials and transport & automotive. Founded in 1867, the company today has more than 20,000 employees, sales of € 4.2 billion and locations in over 60 countries worldwide and is thus one of the larger family-owned companies in Europe.


For VPRC-KU, we're looking for you as a Customer Service Intern.


Customer Service Intern  
Customer Service Intern

 

1.收到客户询价。

 

与应用沟通产品推荐设计,计算推荐产品的市场标准价,与工程师沟通产品成本,与销售搜集竞争对手的价格,对比其他客户类似产品的成交价,分析推荐产品的成本以及利润率,发给销售运营经理推荐建议底价。

 

2.准备报价单

 

根据客户的需求准备招标投标文件,以及产品的报价单。

 

3.准备合同

 

根据客户需求准备合同,对合同商务内容条款,以及技术内容条款进行风险分析,与对应商务部门和技术部门沟通。

 

4.产品加工全过程的跟踪

 

产品加工过程中,与客户沟通需求与计划协调产能交货期,提供客户的状态跟踪,付款计划 ,提货发货计划,产品的增值税发票。

 

5.日常的各类数据分析