Responsibilities:
OTO phase (30%)
- Liaise with HyService Sales team to develop OPEX business opportunities including site visits for health assessments etc.
- Prepare the OPEX proposals/solutions to the customers and support to solve technical problems at site.
- Assist Sales to establish strong customer relationships and maintain a positive customer experience / satisfaction throughout the Sales process, including post sales.
- Prepare OPEX offers for site activities.
OTC phase (70%)
- Execute OPEX projects per contract quality and schedule requirements. Coordinate / mobilize OPEX resources per demand.
- Own the safety culture within the hub- inclusive of contracted partners and customers.
- Develop and manage local site partners.
- Make right project planning and closely follow up the plan and every milestone to ensure the on-time delivery/complements of project.
- Coordinate internally and externally for all the issues handling during project execution.
- Escalate customer concerns with priority.
- Attend monthly project review meeting to address project risks and opportunities as well as actions.
- Control project cost as budgeted, and monitor sales and sales profit as planned.
- Address opp to improve project EBIT.
- Sign Change Orders subjected to the projects with notification to account manager.
- Collaborate with all regional OPEX BC owner and OU HyS team.
- Analyze problematic situations and occurrences and provide solutions to ensure consistent growth of the OPEX hub.
Requirements:
- A minimum of bachelor’s degree in business in the field of engineering.
- 10 - 15 Years of experience in Hydro Power Field Service / Hydro Turbine or Generator Engineering, preferably with a mix of HyService,--(5+ depending on ability)；
- Ready to work overseas with 30-40% Field Work and 60-70% Office work.
- Fluent in written and spoken English and local language.
- Frequent travelling and working in dynamic and fast-paced environment.
- Experience of Project management is preferred.
- Computer Knowledge and skills: MS Office, Scheduling, SAP system.