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Director (m/f/d) Global Service & Product Management Service

Date: Sep 5, 2022

Location: Heidenheim, Baden-Württemberg, DE

Company: Voith Group


About the Voith Group
The Voith Group is a global technology company. With its broad portfolio of systems, products, services and digital applications, Voith sets standards in the markets of energy, oil & gas, paper, raw materials and transport & automotive. Founded in 1867, the company today has more than 20,000 employees, sales of € 4.3 billion and locations in over 60 countries worldwide and is thus one of the larger family-owned companies in Europe.

Unterstützen Sie die Voith Group | Konzernbereich Paper als

Director (m/f/d) Global Service & Product Management Service  
Job ID 69721 | Location Heidenheim

Within Global Service & Product Management you will be part of a creative, young, dynamic, dedicated and international team.


Your tasks

  • Lead and manage the service area within Global Service & Product Management. 
  • Lead and manage the Paper School / Service Academy to support the regions in creating learning paths for our service employees (m/f/d).
  • Oversee the implementation of the strategy across the organization and continuously develop the existing service order and execution process in your role as the global Business Case Owner (m/f/d) and Process Owner (m/f/d) for Service.
  • Take responsibility for achieving order entry, sales and profit targets by managing the service product portfolio and actively managing its lifecycle.
  • Steer our global operating units by implementing new sales models.
  • Support and manage the product marketing to implement product launches and promotional campaigns.
  • Develop and implement new service tools and service processes.

Your profile

  • Degree in mechanical engineering or industrial engineering or a comparable qualification.
  • Several years of professional and management experience in the field of service in the paper industry; this is complemented by experience in the analytical development of strategies.
  • A confident handling of the common MS Office applications is a prerequisite; SAP knowledge is an advantage.
  • Fluent in written and spoken German and English.
  • Sensitivity, cost and efficiency awareness, an analytical, systematic and independent way of working, the ability to work in a team, commitment and entrepreneurial thinking.
  • Enthusiasm and openness to new, challenging tasks and experiences as well as the ability to motivate yourself and others.
  • After successful onboarding, partly mobile working is possible with a willingness to travel internationally (approx. 20 %).
  • Developing our colleagues (m/f/d) is important to us! Beyond educational opportunities and trainings on the job, we provide continuous feedback and information events.

Apply now via our web portal with your cover letter, CV and references.


The J. M. Voith SE & Co. KG | VPH is looking forward to your application!


Your personal contact
J.M. Voith SE & Co. KG | VZS
Global Business Services HR EMEA
Recruiting Services • Johannes Hummel • phone +49 7321 37 2042

Job ID 69721


If you don’t have technical capabilities to apply online, please contact your recruiter mentioned above via phone.