About the Voith Group

The Voith Group is a global technology company. With its broad portfolio of systems, products, services and digital applications, Voith sets standards in the markets of energy, paper, raw materials and transport & automotive. Founded in 1867, the company today has around 21,000 employees, sales of € 4.9 billion and locations in over 60 countries worldwide and is thus one of the larger family-owned companies in Europe.

Support the Voith Group | Group Division Paper as a

Productmanager (m|f|d) Service  
Job ID 73594 | Location Heidenheim, Sao Paulo, Kunshan or Appleton


Your tasks

  • Ensure the achievements of the strategic targets of Business Case Service for profitable aftermarket business growth in close cooperation with the Voith Paper Products & Service (P&S) organization. 
  • Understand the needs of our customers and support the transformation towards a state-of-the-art service oriented aftermarket-business in all relevant areas.
  • Set-up the right business KPIs for Field Service and make them globally available in transparent dashboards.
  • Conduct data analysis of our service business and come up with business recommendations.
  • Derive process optimizations based on data analytics and implement necessary changes by incorporating change management into the transformation.
  • Identify white spots by analyzing internal systems and collaborate on recommendations for action for a more proactive and transparent sales approach.
  • Benchmark the global service set-up and support best practice sharing.


Your profile

  • Successfully completed business or technical degree or equivalent combination of education and experience.
  • Service or aftermarket business experience, e.g. from experiences in field service, sale or product management; experience in paper industry is a plus.
  • Fluency in English, both written and spoken; additional languages such as German are advantageous.
  • User knowledge of SAP and SAP BI is desirable.
  • Dedicated and motivated to achieving ambitious targets by collaborating with our internal service experts.
  • Strong communication, planning, coordination and organization skills to make global projects a success.
  • Strategic mindset and self-reflected demeanor to work at eye level with customers and colleagues at different hierarchical levels, both nationally and internationally. 


We offer you an international working environment with an open and inclusive company culture. In addition, you can expect flexible working models, sustainable development opportunities and various offers for the compatibility of family and career as well as health and well-being.


Shape the future of paper production with us and set the course for an innovative and trend-setting project. You can get a first insight here: PAPERMAKING FOR LIFE.


Apply now via our web portal.


The J. M. Voith SE & Co. KG | Voith Paper (VPH) is looking forward to your application!


Your personal contact

J.M. Voith SE & Co. KG | VZS

Global Business Services HR EMEA

Talent Acquisition Team • Pia Bolsinger • Tel. +49 7321 37 2615



Job ID 73594