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Rail Service Technician

Date: Sep 3, 2021

Location: Guangzhou, Guangdong, China

Company: Voith Group

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About the Voith Group
The Voith Group is a global technology company. With its broad portfolio of systems, products, services and digital applications, Voith sets standards in the markets of energy, oil & gas, paper, raw materials and transport & automotive. Founded in 1867, the company today has more than 20,000 employees, sales of € 4.2 billion and locations in over 60 countries worldwide and is thus one of the larger family-owned companies in Europe.


For the [Voith Turbo], department [Field Service Guangzhou], we are looking for you as a Rail Service Technician


Rail Service Technician  
Rail Service Technician

 

Responsibilities:

Technical support for coupler & FN to rail sales/ CM/ field service team to provide expertise on field technical solution and checking drawing, parts confirmation

 Customer Training

 Skill Development

 Create and maintain content of documents for customer training (responsible for training materials)

 Technical Assistance, Technical Clarification to CM team

 create Technical Agreements for A3-maintenance

 Assistance to CM-8D teams

 Troubleshooting and technical investigation at customer site

 Be able to provide technical support for all rail products in China. Such as Coupler/ FN/ Safety Coupler/ Turbo Transmission/ Power Pack/ Cooling System

 Support development of Non-Voith Overhaul business (All Brands) by coordination for trial overhauls

 Provide professional technical support to maintenance coupler and gearbox of competitor products (after All-Brands-overhaul)

 

Requirements:

 University degree in technical field (mechanical or electrical engineering)

 3+ years‘ working experience in the rail industry with Rail Drives or Couplers

 Good command of English

 IT skills: Windows/Office