About the Voith Group
The Voith Group is a global technology company. With its broad portfolio of systems, products, services and digital applications, Voith sets standards in the markets of energy, paper, raw materials and transport & automotive. Founded in 1867, the company today has around 22,000 employees, sales of € 5.5 billion and locations in over 60 countries worldwide and is thus one of the larger family-owned companies in Europe.
Support the Voith Group | Division Turbo as
Teamleader (m|f|d) Service AGT
Job ID 77511 | Location Crailsheim
Your tasks
In your role as “Teamleader Service”, you will be the main point of contact for customers and colleagues in all matters relating to the AGT service business. You have experience with steam turbines and/or other turbomachinery, including an understanding of the process in terms of customer importance. You will develop your team and AGT's service business globally. Customer satisfaction is just as important to you as business development. In this way, you actively contribute to the commercial success of customers and the Actuators and Governors for Turbomachinery business unit.
- You are responsible for the technical and disciplinary management of the service team in cooperation with regional service colleagues.
- Close cooperation with the global sales colleagues, which is also including proactive sales for ensuring sustainable growth is an important part of this role.
- You will safeguard the technical, commercial, and organizational service processes - from customer inquiries to invoicing.
- In your role, you will be responsible for the strategic and operational development of global service activities.
- This also includes setting up and supporting regional service networks, training partners and service personnel.
- You will analyze regional markets, customer requirements and derive measures to improve service quality and customer satisfaction.
Your profile
- You have a degree in engineering (mechanical engineering, industrial engineering, mechatronics, electrical engineering, or similar) or a comparable qualification with service experience.
- You have several years of professional experience in an international environment, ideally in mechanical or plant engineering.
- You are strongly customer- and results-oriented and confident in intercultural environments.
- You have experience in leading and developing teams.
- Very good written and spoken English and German are required; other foreign languages are an advantage.
- A willingness to travel internationally (approx. 20 %) is an asset.
- Strong communication skills, organizational skills are going in line with sound technical understanding.
- Your mindset is customer centric, sustainable growth oriented as well as solution driven.
We offer you an international working environment with an open and inclusive company culture. In addition, you can expect flexible working models, sustainable development opportunities and various offers for the compatibility of family and career as well as health and well-being.
Apply now via our web portal.
Find more details about the application process.
The J. M. Voith SE & Co. KG | Voith Turbo (VTA) is looking forward to your application!
Your personal contact
J.M. Voith SE & Co. KG | VZS Global Business Services HR EMEA
Talent Acquisition Team • Julia Fuchs • Tel. +49 7321 37 3596
voith.com/career
Job ID 77511