About the Voith Group
The Voith Group is a global technology company. With its broad portfolio of systems, products, services and digital applications, Voith sets standards in the markets of energy, paper, raw materials and transport & automotive. Founded in 1867, the company today has around 21,000 employees, sales of € 4.9 billion and locations in over 60 countries worldwide and is thus one of the larger family-owned companies in Europe.
Pour notre équipe de Voith Hydro Amérique du Nord, nous sommes présentement à la recherche de talents pour le poste de:
Supervisor or Manager of Service
Brossard, Québec
Responsible for quoting and execution of all OpEx (AMB2) projects in North America. Managing a team of Technical Advisors/Field Engineers to successfully execute OpEx service projects. Working with customers to generate opportunities to grow the Voith Service Business in North America. Work with key local stake holders to provide best in class service experience to Voith customer base.
Primary Responsibilities and Activities
Offer to Order
- Develop winning OpEx proposals.
- Support strategy for sales growth in region/country.
- Conduct customer visits as needed to generate growth.
- Manage warranty and contractal claims.
- Support sales and marketing of new services and products.
- Grow customer relationships.
- Manage opportunités in SalesForce
- Customer advocate
- Offer Project Manager for AMB2
Order to Cash
- Project management for OpEx (AMB2) projects.
- Responsible for overall project safety, quality and profitability.
- Insure on-time delivery of projects
- Manage on site resource and contractor supplier scheduling.
- Responsible for overall direct employee management.
- Responsible for project profitability.
- Conduct Root Cause Analysis as needed.
- Manage Technical Advisor billable time to targets.
- Support annual sales planning.
- Invoicing and collections of payment.
Profile Required:
- Intrinsically motivated.
- Service mindset
- At least 5 to 10 years of experience in similar role.
- University diploma in Engineering or equivalent industry experience.
- Proven leadership track record.
- Project management experience.
- Experience and technical understanding of Hydro turbines, generators and balance of plant equipment.
- Comfortable with full accountability.
- Good personal skills, team player.
- Able to work in a team with remote participants.
- Good communication skills in French, written and spoken (essential).
- Fully computer literate MS office suite.
- SalesForce experience an asset.
- Frequent travel to various customer/project sites is required
Voith Hydro in Brossard Why join our team
- Comprehensive range of group insurance including medical, dental and travel coverage from day 1 – for you and your family, at no cost
- Telemedicine services, for you and your family, at no cost
- Employee Assistance Program, available 24/7, at no cost
- On-site gym
- Competitive total compensation
- Group RRSP with employer contributions
- 13 days of statutory or floating holidays per year including paid holidays between Christmas and New Year’s Day
- Free parking, including charging stations for electric vehicles
- Ideal location, close to the Quartier Dix30 and the future REM
- Summer schedule
- Work flexibility for work-life balance
- Remote work policy for a hybrid model
- Flexible dress code depending on your day
- Social committee activities (Oktoberfest, Sugar shack, Food truck lunch, etc.)
- Renewable energy sector
- Inclusive environment that values diversity
- Talent development program
- Leadership training
- Mentorship program
- Reimbursement of tuition fees
- Scholarship program for the children of Voithians
- Reimbursement of annual professional membership fees
- Clear focus on Hydro, our field of expertise
- An opportunity to contribute to major infrastructure projects in North America
- Voith Group operates net climate-neutrally at all global locations since 2022
- Family company with financial stability
- Access to expert colleagues throughout the world
- Committed, motivated and highly competent colleagues and leaders
- International assignment opportunities
- Employee referral bonus program
- Opportunity to visit field sites and witness team accomplishments
Don’t meet every single requirement but think you would be a good fit for our team? We encourage you to apply – your unique skills may be just what we need for this or other roles!