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Sales Manager I - FES Division

Date: Jan 7, 2021

Location: Appleton, Wisconsin, USA

Company: Voith Group

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About the Voith Group
The Voith Group is a global technology company. With its broad portfolio of systems, products, services and digital applications, Voith sets standards in the markets of energy, oil & gas, paper, raw materials and transport & automotive. Founded in 1867, the company today has more than 19,000 employees, sales of € 4.3 billion and locations in over 60 countries worldwide and is thus one of the larger family-owned companies in Europe.


For the Voith US Inc., P & S Sales North department, we are looking for:


Sales Manager I - FES Division  
Atlantic Region

 

This position will be located in one of the following territory: Virginia, Kentucky, Eastern Tennessee
 

Summary – The Sales Manager I generates orders and sales for Voith Paper, BL Products & Services. The Sales Manager is responsible for promoting the FES division’s products and services to the Virginia/Kentucky/Eastern Tennessee territory customers, helping them understand how those products, repairs & services will support their needs.

 

Responsibilities –

  • Develop and maintain relationships with Customers in the territory to understand how Voith Paper can serve their needs.  Extensive travel to visit customers and job sites, to manage and develop the consumable, spare parts, rebuilds and service business for the products and services group.  Research, execution and follow up reporting on service outages (60% of time spent).
  • Uncover existing opportunities at the mill and work with appropriate mill personnel for further follow up and opportunity development. (20% of time spent).
  • Support territory Customer Service Specialist to ensure that Voith gets maximum opportunity for Spares and Repairs business (10% of time spent).
  • Provide feedback to Voith Paper FES through call reports and verbal communication to ensure Voith Paper provides the optimal solutions, services to our customer (10% of time spent).
  • Perform other duties as assigned

Conduct all affairs with integrity and maintain 100% compliance with laws and company guidelines.

The requirements listed in this job description are representative of the management’s assignment of essential function, with knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Nothing in this herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

 Understand Voith Paper Fiber System products and benefits

  • Communicate with product managers for training on products
  • Learn customer’s needs and communicate value-add drivers of Voith Fiber System products that will allow our customers to reach goals.
  • Pursue discussion with customers and colleagues to learn how the products will benefit the customer
  • Understanding of fiber system processes and equipment are beneficial

Determine customer needs in the territory

  • Work with customer to ensure we understand their needs and goals in recycling and stock preparation
  • Learn the customer local process in detail
  • Visit customer frequently to ensure our products are at the right reinforce our knowledge of their process
  • Act as a partner with customer to help ensure best practices and standard operating procedures are properly followed to achieve desired operating outcomes
  • Serve as the “voice of the customer” internally when communicating expectations.
  • Understand and develop relationships with customers to profitably anticipate their needs.   

Ensure existing customers are satisfied with Voith Paper products and services

  • Build a record of Voith FES installed base in the territory
  • Communicate with multiple levels of Customer organization for feedback on Voith product and services
  • Understand how the Voith products can impact customer operations, positively or negatively

 Ensure existing customers are satisfied with Voith Paper products and services

  • Build a record of Voith FES installed base in the territory
  • Communicate with multiple levels of Customer organization for feedback on Voith product and services
  • Understand how the Voith products can impact customer operations, positively or negatively

 Provide feedback to Voith Product managers

  • Determine product competitiveness, competitor’s activities
  • Define market needs for Voith products and services

 

Qualifications –

  • Excellent understanding of the paper industry with emphasis on recycling and stock preparation..
  • Skilled in communications with Customers with an ability to focus on Strategic opportunities and benefits based approaches.
  • Self-starter who can develop opportunities independently and communicate with a wide variety of   resources within Voith Paper.
  • Skilled in Microsoft Office and ability to write detailed technical and inspection reports
  • Associates degree, Bachelor’s degree or equivalent in engineering or paper science

LOCATION REQUIRED

  • Must live or be willing to relocate to the Virginia/Eastern Tennessee territory
  • Extensive travel within the region is expected from the position (75+%) with many nights away from home.

 

Physical Demands -

* This job description is not all encompassing, however, is intended to be a general description of the responsibilities of this position.

 

Voith US Inc. is an EEO/AA/VEVRAA compliant Federal Contractor and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or any other classification protected by federal, state, or local law.


Nearest Major Market: Appleton
Nearest Secondary Market: Oshkosh