Summary: 

We are looking for a proactive and technically skilled person to join our Parts & Services team. In this role, you will take ownership of technical activities related to spare parts identification, design, and support, acting as a key link between engineering, manufacturing, sales, purchasing, and our customers. 

This is a dynamic position with high visibility, offering the opportunity to collaborate with multiple departments – Sales, Purchasing, Manufacturing, Quality, Engineering, and Service – while also engaging directly with customers in the field. It is an excellent opportunity for professionals who want to apply their technical expertise, influence decisions, and make an impact in a segment that is expanding rapidly within our organization. 

Responsibilities: 

• Identify spare parts from assemblies, technical drawings, and reports. 

• Create, adapt, and revise 2D/3D models and drawings using CAD software. 

• Define and improve quality parameters for spare parts manufacturing. 

• Conduct customer site visits for parts identification, and technical clarification. 

• Detect and report new business opportunities during customer interactions. 

• Provide technical support to Sales, Procurement, Manufacturing, and Service teams. 

• Assist in warranty case investigations and resolution. 

• Prepare spare parts recommendations and maintenance lists to support service team. 

• Collaborate across functions to continuously improve processes, standards, and customer satisfaction. 

• Work with SAP and related systems for material master creation, bills of materials, and cost estimation. 

Requirements:

• Previous experience in parts & services or in paper industry is highly valued. 

• Experience with technical drawing interpretation and CAD software. 

• Ability to work independently while building strong cross-functional collaboration. 

• Strong analytical and problem-solving skills, with hands-on experience in technical environments. 

• Excellent communication skills with both technical and non-technical audiences. 

• Knowledge of paper machines or paper production processes. 

• Experience with SAP and documentation systems is a plus. 

Education:

• Bachelor’s degree in mechanical, Industrial, or related Engineering field – or proven technical experience in spare parts, or related industries.